REFUND POLICY

Overview of the Refund Policy

Welcome to The Paris Expert (“We,” “Our,” “Us”). We want you to be satisfied with your purchase of digital products from our website. This Refund Policy outlines our guidelines and procedures regarding refunds.

Refund Eligibility

2.1. Digital Products:
Refunds for digital products are considered on a case-by-case basis. We may offer refunds under the following circumstances:

• If there was an error in the product description or if the product received does not match the description.
• If the product is defective or unusable.

2.2. Non-Eligibility for Refunds:
Refunds may not be granted in the following situations:

• If you simply changed your mind or no longer wish to have the product.
• If the specified refund period has expired.
• If the product was offered as part of a bundle or promotion and the bundle or promotion has been fully or partially used.

Refund Request

To request a refund, contact our customer support team at contact@theparisexpert.com. Please include the following details in your refund request:

• Your name and contact information.
• Order number.
• Description of the issue or reason for the refund request.
• Any relevant supporting documentation, such as screenshots.

Refund Process

4.1. Evaluation:
Once your refund request is received, we will evaluate it based on the eligibility criteria mentioned in Section 2.

4.2. Approval or Denial:
You will be informed of the approval or denial of your refund request within a reasonable time frame.

4.3. Refund Method:
Approved refunds will be processed using the same payment method used for the original purchase.

Contact Us

If you have any questions or concerns about our Refund Policy or your refund request, please contact us at contact@theparisexpert.com.